C
Central CRM

Built for South African teams

CRM, messaging & quote-to-cash in one flow.

Capture leads, engage customers on WhatsApp, Telegram & SMS, move deals through your pipeline, send approved quotes, convert to orders, dispatch field teams, and invoice — with PayFast payments, Xero or QuickBooks sync, and POPIA-ready compliance built in.

Sign in to your workspace

Leads → Deals → Quotes → Orders → Jobs → Invoices

Multi-channel messaging — now built in

WhatsApp Business

Two-way conversations, Meta-approved templates, interactive buttons & lists, automated contact enrichment on first contact, and agent handoff queues.

Telegram

Full Telegram Bot API integration with the same conversation flow engine as WhatsApp. Design one campaign, deploy to any channel.

SMS via Africa's Talking

Bulk SMS broadcasts and two-way conversations delivered via Africa's Talking — optimised for South African networks.

Visual flow builder

Drag-and-drop campaign designer with 14 step types — text, buttons, lists, branches, webhooks, and handoffs.

Broadcasts

Send one-to-many messages to filtered contact segments with per-recipient delivery tracking.

Automations

Trigger multi-step message sequences from CRM events — new lead, deal stage change, or custom webhook.

Shared inbox

All inbound messages in one place. Assign conversations, reply, and escalate to the human agent queue.

Platform capabilities

CRM & pipeline

Companies, contacts, deals, and kanban pipeline with team-scoped access, lead capture, CSV import, and escalation queues.

Quotes & approvals

Versioned quotes with internal review, client PDFs, multi-currency support, and a guided onboarding wizard for new tenants.

Orders & payments

Convert accepted quotes to orders, reserve stock, collect PayFast (ZAR) or manual payments, and configure deposit or milestone billing.

Dispatch & proof of delivery

Assign field technicians, track job status from en route to complete, and capture photo plus signature PoD before invoicing.

Invoicing & accounting

Auto-generate invoices from completed jobs, send and track payments, sync to Xero or QuickBooks, and record sales commissions.

Voice & compliance

Dograh voice call transcripts on deals, auto-action rules, POPIA/GDPR deletion requests, regional compliance profiles, and a mobile-ready API.

4

Consoles, one platform

Tenant panel, platform admin, reseller portal, and Sanctum API for mobile field apps.

ZA

PayFast & POPIA ready

ZAR payments via PayFast ITN webhooks, regional compliance profiles, and auditable data deletion requests.

Multi-tenant by design

Subdomain or custom-domain workspaces with encrypted integrations, team RBAC, and usage metering per module.